Refund policy

Return and Refund Policy

Last updated: September 2, 2026

At lightodemo, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return within 30 days of receiving your order, subject to the conditions below.

Return Eligibility

To be eligible for a return:

The return request must be made within 30 days of receiving your order.
The item should be unused and in the same condition in which you received it.
The item should be returned with its original packaging where applicable.
Proof of purchase or your order number may be required.

Certain products may not be eligible for return where applicable due to their nature or applicable law.

How to Request a Return

To request a return, please contact us at:

uzaibnasir1122@gmail.com

Please include your order number, the product you wish to return, and the reason for your return.

We will review your request and provide further return instructions if your return is eligible.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible at uzaibnasir1122@gmail.com.

Please provide your order number and, where possible, photographs showing the issue. We will review the matter and work with you to provide an appropriate solution.

Refunds

Once your returned item is received and inspected, we will notify you whether your refund has been approved.

If your refund is approved, the refund will be issued to your original payment method.

The time required for the refund to appear in your account may vary depending on your bank or payment provider.

Return Shipping

Please contact us before sending any item back. Return shipping arrangements and responsibility for return shipping costs may depend on the reason for the return and the circumstances of the order.